Creative Director
Results-oriented, adaptable, and passionate marketing leader and creative director with 10+ years’ experience providing team oversight and creative solutions to client challenges. Proven record of managing collaborative work partnerships and leading diverse teams of differentiated specialists. Adapts to changing priorities in deadline-driven environments. Background in event and training management with strong leadership, communication, creative, and technical skills.
Testimonials
“Tiana was the best to work with. She was very patient with me. I was sending her different websites on a regular basis not realizing that she was bringing my ideas to life. She completed my website in a timely manner. When I changed launch dates she did everything in her power and had my website live and ready to go while I was sleep. I woke up the next morning and she told me it was “live.” She is the absolute best. ”
““She just has a way with difficult clients! That’s really all I can say...””
“High quality work and extremely professional! I love my website and Tiana is amazing and very patient with her clients. She makes recommendations based on her experience and I’m satisfied as a customer. ”
Experience
FOUNDER/CREATIVE DIRECTOR
Direct creative team in the production of marketing collateral to ensure visual communication and brand standards are met.
Deliver client pitches, proposals, and campaign strategies and solutions through meetings with clients and stakeholders.
Translate marketing objectives into clear creative strategies and collaborate with multidisciplinary project teams to direct projects and achieve client goals.
Monitor project performance by reviewing creative teamwork, troubleshooting issues, providing feedback, and supervising profitability, deliverables, timelines, and budgets.
Partner with external design teams, consultants, and public figures/celebrities for special marketing events.
Freelance Digital Marketing Manager & Media Consultant
Shipped websites, launched social media & email marketing campaigns
Develop, track, and assign tasks and milestones to internal and external team members
Send project status reports, milestones, and updates to key stakeholders
Resolve internal team conflicts and improve communication
Partner with external design teams, consultants, public figures, and celebrities for special events - Analyze current processes and identify critical feedback loops for areas for improvement
Technology Trainer & Deskside Support, South San Francisco, CA
Implemented a new training module for departmental transition to flexible work environments
Partnered with Learning & Development to build a training app to support change management
Coordinated Beta Acceptance testing with a sample size of over 5,000 participants
Advised technical component owners of user innovations and workarounds for bugs
Created user manuals, training materials, and technical packages for various departments
Meeting Services Technician, South San Francisco, CA
Provided technical support for non-profit fundraisers, gospel concerts and business conferences
Conducted minor repairs to hardware, software, and peripheral equipment, following design and installation specification